Privacy Policy
Last updated: January 24, 2026
At Health Insurance Philippines, we take your privacy seriously. This Privacy Policy explains how Moondance Technologies Limited ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information You Provide
When you request a quote or contact us, we collect:
- Full name
- Email address
- Age information (for premium calculations)
- Coverage preferences and quote details
Automatically Collected Information
We use Google Analytics to understand how visitors use our website:
- Pages visited and time spent on pages
- Browser type and device information
- General location (country/city level)
- Referral source (how you found our website)
How We Use Your Information
We use the information we collect to:
- Process your quote requests and send you personalized insurance quotes
- Respond to your inquiries and provide customer support
- Send you information about insurance plans and coverage options
- Improve our website and services based on usage patterns
- Comply with legal obligations and prevent fraud
Information Sharing
We share your information only in the following circumstances:
- Insurance Advisors: We share your quote requests with licensed insurance advisors who will prepare your formal quote and contact you via email
- Pacific Cross Insurance: Your information may be shared with Pacific Cross Insurance, Inc. for underwriting and policy issuance
- Service Providers: We use third-party services (email delivery, analytics) that may process your data on our behalf
- Legal Requirements: We may disclose information if required by law or to protect our rights
We never sell your personal information to third parties.
Third-Party Services
Our website uses the following third-party services:
Google Analytics
We use Google Analytics to understand website usage. Google Analytics may use cookies to collect anonymous usage data.View Google's Privacy Policy
Email Service Provider
We use secure email services to send quote requests to our advisors. Your email address and quote details are transmitted securely.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
- Spam protection using honeypot techniques
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
- Object: Object to processing of your personal information
To exercise these rights, please contact us at info@health-insurance-philippines.com
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Quote requests and contact information are typically retained for up to 2 years to allow for follow-up and service improvement.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than the Philippines, including Hong Kong where Moondance Technologies Limited is based. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: